Privacy Policy

Information we collect

When you create an account, we collect basic account information such as your name, email address, authentication provider, language preference, selected niche, course progress, audit credit balance, and purchase history.

If you use Video Audits, we collect the product context you provide, the uploaded video, extracted transcript, representative frames, generated report, audit status, timestamps, model usage, and related processing metadata.

How we use information

We use your information to provide account access, save course progress, personalize examples, process video audits, manage credits, send transactional emails, improve the product, and protect the service from abuse.

We may send course or product updates only when you have opted in to receive those messages.

Video uploads and retention

Uploaded videos are used to generate your audit report. We delete uploaded video files as soon as processing finishes. If processing is interrupted, automatic cleanup is designed to remove temporary media within 24 hours.

We may keep a compressed thumbnail, transcript, written report, timestamps, and processing metadata in your account so you can review past audits.

Service providers

We use third-party services to operate the app, including Firebase, Vercel, Stripe, Resend, Amplitude, OpenAI, and Google Cloud services. These providers process information as needed to deliver authentication, storage, hosting, payments, email, analytics, and AI audit functionality.

Your choices

You can update your niche and account settings in the app. You can unsubscribe from marketing emails when an unsubscribe option is provided.

For account or data requests, contact support@scrolltosale.com.